Saturday, January 5, 2008

satellite TV

I used to love Directv. USED to. But not anymore, this fiasco has been going on for a month now.

First:
When we moved to our new old house at the beginning of Dec, I called and scheduled for Directv techs to come move the dish. The tech didn't show up and did not call to notify me. Okay fine, I figured it was cold and rainy that day, I'll cut the tech some slack.

Second:
Called and rescheduled for the second time. This time the tech was nice and courteous, however, he said he couldn't put the dish up coz he needs a 40ft ladder and a non-penetrating roof mount because we have a flat roof. Okay fine.

Third:
Called and reschedule again, the sheduler told me she didn't have my info - order was cancelled and reason given: Buyers Remorse. Bull crap. After much hollering she scheduled a tech to come out that Saturday. Tech came, was polite and nice enough. But he said "I need a 40ft ladder and a non-pen roof mount." I had to do some yoga breathing for fear of flying into a rage and strangling that poor tech.

Fourth:
Rescheduling for the 4th time, this time I called the installer directly to make sure I get that tech that specializes in the 40ft ladder and non-pen roof mount. I threatened to cancel - not as a tactic, but I am really || (this close) to switching over to Dish Network.

So where am I now? Sitting at home, waiting for the 40ft ladder specialist to come install my dish. The window is 12-5pm today (Saturday), and it is 4.35pm now. The tech has 25 minutes to show up at my door step. After which, bye bye Directv. I gave you enough chances to redeem yourself.

Grr... off to check out Dish Network's line up.

2 comments:

Mutha Mae said...

Helloooooo! I found you via a link from my stats. So glad to hear you are doing ok! I am going to add you to Google Reader and keep up to date. And add you to my Twitter, if you don't mind.
-Mae

angeline said...

Hey Mae! I added you to my twitter as well, good to see ya! And a belated grats on a housefull of kids!